Mercedes-Benz Frequently Asked Questions

Mercedes-Benz Brand FAQs

Whether you have questions about the Mercedes-Benz brand, getting your new vehicle serviced, or whether a pre-owned vehicle is right for you, we answer some of your most common frequently asked questions below.

What is the Mercedes-Benz logo?

The company's logo, a three-pointed star within a circle, represents the land, sea, and air-the three areas Mercedes-Benz hopes to dominate with its engines.

What is the Mercedes-Benz slogan?

All Mercedes-Benz vehicles represent the company's slogan: "The Best or Nothing."

Where is the Mercedes-Benz headquarters?

Corporate headquarters is in Stuttgart, Germany. The Mercedes-Benz USA (MBUSA) headquarters is in Sandy Springs, Georgia, near Atlanta.

Mercedes-Benz of Houston Greenway Service

How do I make an appointment for service?

You can schedule a service online, visit us, or call us at (713) 489-2111.

How does Mercedes-Benz's service compare to services provided by my local auto shop?

Our highly trained Service Center technicians specialize in working with Mercedes-Benz vehicles. They have access to advanced technology and diagnostics, as well as the latest Mercedes-Benz software updates. You won't find this specialization at your average auto shop.

My tire pressure warning lights up occasionally. What does this mean?

A leaking tire or cold temperatures can cause this warning to display. Check your tire pressure at least once a month and reset the Tire Pressure Monitoring System after you do that or rotate your tires.

How often should I take my Mercedes-Benz for regular maintenance?

Your vehicle's routine maintenance needs will depend on how much you drive. We recommend a maintenance visit every 10,000 miles or one year, whichever comes first. That said, our service department maintains records of your service appointments and can further advise you on your ideal maintenance schedule.

What kind of fuel should I use in my Mercedes-Benz?

If your Mercedes-Benz has a gasoline engine, it requires premium unleaded gasoline. A Mercedes-Benz diesel engine's fuel requirements vary-check your Owner's Manual for details for your specific vehicle.

Buying a Mercedes-Benz

Where should I shop for a Mercedes-Benz in Houston, TX?

Mercedes-Benz of Houston Greenway serves the River Oaks, West University, Bellaire, and Midtown areas. We are Houston's go-to Mercedes-Benz destination.

What makes Mercedes-Benz of Houston Greenway better than other dealerships in town?

Our dealership specializes in Mercedes-Benz cars, so from service to sales, we know these vehicles inside and out. With a variety of finance options, Mercedes-Benz Financial Service will help you get behind the wheel of a vehicle that works for your budget.

How much inventory do you have at your Mercedes-Benz dealership?

Our store has a comprehensive inventory of new Mercedes-Benz models, as well as Certified Pre-Owned and used. You can choose from highly popular models, like the:
  • C-Class
  • E-Class
  • G-Class
  • GLA, GLC, and GLE SUVs
  • S-Class
  • Sprinter
  • Mercedes-AMG high-performance trims of the above

If we don't have the specific vehicle you're looking for on our lot, we'll special order it for you.

Pre-owned Mercedes-Benz

What tips can you share for selecting a pre-owned Mercedes-Benz?

Our pre-owned vehicles have all been rigorously inspected, so finding the right vehicle is really a matter of considering your lifestyle and budget. Our Certified Pre-Owned and pre-owned vehicles are available in a variety of body styles and with many different features.

Why buy from a Mercedes-Benz dealership instead of a pre-owned car dealer?

Our dealership specializes in Mercedes-Benz vehicles, and we work with these vehicles every day. We also have access to OEM Mercedes-Benz parts to ensure the best quality when we make any necessary repairs.

Do pre-owned Mercedes-Benz vehicles go through tests?

All of our pre-owned vehicles undergo rigorous safety and quality inspection, so you can buy with confidence.

Are there advantages of buying a pre-owned Mercedes-Benz vs. a new one?

Pre-owned Mercedes-Benz vehicles are available at lower price points than new vehicles. They also come with many perks like roadside assistance.

Will a pre-owned Mercedes-Benz come with a warranty?

Our Certified Pre-Owned vehicles are backed by a Certified Pre-Owned Limited Warranty.

Mercedes-Benz Setup